Terms of service

Orders for driver gear

An order is accepted when we confirm it, not when it is submitted. If something is out of stock or priced wrongly we will contact you rather than shipping a substitute or charging a corrected amount without asking.

Stock levels shown on the site are live but not reserved until checkout completes, so an item can sell out between the page loading and the order being placed.

Install bookings

Install work is quoted for a specific vehicle. A quote assumes the vehicle arrives in the condition described to us; if the frame rail, cab or body turns out to differ in a way that changes the work, we will stop and re-quote rather than proceeding and invoicing the difference.

We fit and record. We are not the authority that inspects your vehicle, and nothing we supply substitutes for your own obligation to keep it compliant and roadworthy.

Pricing

Prices are in US dollars. Where a price is not shown on this site, it is because the item is quoted rather than listed, and you should call for a figure.

We may change prices, but not on an order we have already confirmed.

Returns

Unworn gear in original condition can be returned. Contact us first so we can tell you where to send it and credit the right order.

Installed hardware cannot be returned once fitted, for obvious reasons. If an installed device is faulty, that is a warranty matter — call us and we will deal with it.

Your account

You are responsible for keeping your password to yourself. Tell us promptly if you think somebody else has access to your account and we will invalidate every active session on it.

Accessibility

We build this site to be usable with a keyboard alone and with a screen reader, with visible focus, real text rather than text baked into images, and contrast that holds up in daylight. Motion respects your system's reduced-motion setting.

If something here blocks you, tell us: support@dotcompliantoutfitters.com or (603) 453-5961. A specific report — the page, and what would not work — gets fixed faster than a general one, and we would rather hear it than not.